
I frequent second-hand stores when I feel like having a “fun day out,” and I like to look for used dolls that can be repaired and given a new wardrobe. But one of the most challenging problems with used dolls is matted up, tangled hair.
I’ve had some amazing successes with dolls that had such horrendous hair problems, I honestly didn’t think I could do anything to repair their rat’s nest hair. Just look at the before images of this 11 inch Strawberry Shortcake doll, for example:

Yes, those are the dreaded porcupine toys wadded up in her hair! I don’t know what the toys are actually called, but they remind me of sea urchins with porcupine quills that have a fishhook at the end of each quill.
Have a closer look:

I found her at a second-hand store, and as if the Fates were involved somehow, it had only been a week or so before this that someone had contacting me, requesting doll clothes patterns for the very same 11″ Strawberry Shortcake doll.
So I couldn’t resist buying her and carefully removing each fishhook porcupine quill from this lovely lady’s red locks, until I could begin the process of washing, conditioning, and brushing out her hair.
I love how she turned out! Just look at her!

But last December, while searching the toy aisles for a doll worth repairing, I came across this lovely lady, and in all honesty, her hair didn’t look too bad:

If the doll’s face reminds you a bit of Emma Watson, the actress who played Hermione in the Harry Potter films, there’s a good reason for that. This doll was part of the promotional merchandise associated with the 2017 non-animated version of Beauty and the Beast, in which Watson starred as Belle.
I was pretty excited to find this doll at a second hand store, hoping to restore her to her NIB glory. However, some dolls’ hair just isn’t fixable, and I’m afraid this doll is one of them.
I did the usual routine for doll hair repair, as you’ll see in the images below.

Doll hair today isn’t usually made of real hair, like it was back in Victorian times. Instead, companies like Hasbro, which made and sold the Belle doll for Beauty and the Beast merchandising, use synthetic materials, like nylon, saran, kanekalon, polypropylene, and acetate for doll hair.
That’s why normal human hair shampoos and conditioners don’t do much to help tame your doll’s wild locks.
Instead, I usually try using a very tiny amount of wet fabric softener, like the stuff you see in Figure A above. I am not as skilled at doll hair repair as other collectors though, and as such, I sometimes have an epic fail.
Poor Belle is one such experiment gone wrong. These images show the results after I spent a weekend working to repair her hair…

I went at this project with the best of intentions, but maybe this doll’s hair just isn’t fixable!
As you can see in the image above, I got a nice wave to happen on the left side of her hair, but the right side and the back view look… pretty bad still.
Her body type lands somewhere between a typical Disney Princess doll’s body (smaller in the bust and narrower in the waist than Barbie, but otherwise similar in proportion to Barbie); however her body mold doesn’t match the Disney Princess dolls I’ve made clothes for in the past.
So dresses that will fit, for example, my Merida doll, won’t fit this version of Belle.

But I can tell you that if an outfit will fit both Barbie and Merida (as well as any other typical 10 inch Disney Princess dolls), it’s very likely going to fit the Hasbro Belle doll from 2016.
Later this week I’d like to post some images of Belle in doll clothes that do fit her, so you’ll know what patterns you can use. And even though her hair didn’t turn out great, I think I will go ahead and make a gallery for her on this website.
You never know, there may be people searching for doll clothes patterns to fit her, and I’d like to provide some options for them, regardless of the quality of this doll’s hair.

Do you have any tips for us on repairing a doll’s matted hair? Can you think of bloggers or YouTubers who have great tutorials for doll make-overs? Feel free to leave your suggestions in the comment section!
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Chelly Wood and the ChellyWood.com website are not affiliated with any of the doll or toy companies mentioned in this blog post, but Chelly enjoys designing her doll clothes to fit a variety of dolls. To learn more about the doll companies mentioned in today’s post, please visit the doll or toy company’s website.
Thanks for today’s blog. I use dish soap to wash my dolls’ hair and conditioner (for kanekalon hair) or fabric softener (for saran hair) to comb it out.
These are really helpful tips! Thank you!
A Thousand Splendid Dolls on YouTube has loads of doll makeover videos! I’ve learned a lot from watching her. She’s basically a wizard, I’ve seen her do some really incredible transformations. For nearly all her dolly hair restorations she uses boiling water from the kettle, a bit of hair conditioner, and just goes to work brushing it all out. Sometimes she’ll use a flat iron on dolls who need a bit of extra work.
Ironically, I recently discovered A Thousand Spledid Dolls and started following her. Thanks for putting this in the comments, to remind me about her.
For anyone reading this comment, here’s a link to her channel!
Just barely heat the flatiron until just warm. Careful or she will have melted hair!
Oooh! Good advice!
You would enjoy the YouTube channel 1,000 Splendid Dolls. They have done every kind of doll fix you can think of. It is also great for doll ID’S. They also have a Flickr account which is very handy.
If you can’t improve Belle’s hair how about giving her an updo?
Ren also mentioned her, and I’ve recently subscribed to her channel. The timing of this discovery is perfect, because I have two Curvy Barbies that need new heads. Before I doctor their recently-purchased, previously-owned heads, I’ll see what I can find on the A Thousand Splended Dolls channel!
Thank you for reminding me about her!
One trick I have read on the web, in case the hair conditioner is not working, is to use a very small amount of baby oil on the air.
I have triven with the one I use as model but used too much oil and she’s been leaking oil like a old car 🤣
Oh no! If you use too much laundry detergent, it can get kind of icky too. I did that with my Ariel doll, but she still looks passable for pictures.